Contact Us
We are currently experiencing a high volume of calls. As such, to arrange a delivery please email patientservices@alcura-health.co.uk including your full name, date of birth and postcode. A member of our team will contact you to confirm your delivery. We apologise for any inconvenience and thank you for your understanding.
Our address

Healthcare companies
Healthcare professionals
9:00 am to 5:00 pm (GMT)
Our office hours are:
8:00 am to 7:00 pm Monday to Friday
8:00 am to 1:00 pm on Saturday
Outside these office hours, a nurse is always available to answer any urgent clinical needs.
Call:
+44 (0)800 980 0686 or +44 (0)1604 433 500
Patients
To speak to a member of the patient services team
Call +44 (0)800 980 0686
HIV patient services
Call +44 (0)800 012 1551
Or email us at patientservices@alcura-health.co.uk
Our lines are open 8:00 am to 6:30 pm Monday to Friday - 9:00 am to 1:00 pm on Saturday
Outside of these hours, a nurse is always available to answer any urgent clinical needs
To give us feedback on our service please email us at yourvoice@alcura-health.co.uk