Patient Contact | Alcura Health - alcura-health.co.uk

Patients

To speak to a member of the patient services team

Call +44 (0)800 980 0686

Email patientservices@alcura-health.co.uk

HIV patient services

Call +44 (0)800 012 1551

Or email us at patientservices@alcura-health.co.uk

Our lines are open 8:00 am to 6:30 pm Monday to Friday - 9:00 am to 1:00 pm on Saturday

Outside of these hours, a nurse is always available to answer any urgent clinical needs

To give us feedback on our service please email us at customerexperience@alcura-health.co.uk

Patient Contact Form

Please enter your full name

Given name

Family name

Please enter your date of birth

Please enter your postcode

If we need to contact you which is your preferred method of contact?

Text message

Please enter your email address

Please enter your mobile number

How can we help you? Please select from the below options:

Remaining stock level (in days)

Please confirm when treatment next due

Preferred Delivery address :

1st line

2nd line

Town

City

Postcode

Please let us know what dates would be best suited for us to arrange:

Delivery Date Option 1

Delivery Date Option 2

Delivery Date Option 3

As the delivery is no longer needed please can you let us know why

Please provide the name(s) of the persons you authorise to sign for your delivery, full names only.

*all persons must be over 18 to accept your delivery

Do you require any consumables with your delivery?

What consumables do you need? Please include your preferred quantity

Do you require a Clinical Waste Collection?

How many sharps bins do you have for collection?

Collection address:

1st line

2nd line

Town

City

Postcode

Please confirm the expected date of your delivery

Please provide as much detail so that we can assist you with your enquiry

If you need to update your account details
Please call us on +44 (0)800 980 0686
to leave feedback, please visit www.alcura-health.co.uk