Alcura will never inform you solely by email message of changes to our bank account details or request you to provide your bank details to us. We would always ensure that further verification checks are carried out via telephone to protect bank details from identity theft
Any email regarding changes sent outside normal working hours should be treated with caution. Please report any suspicious email, call, or communication by calling 0203 044 8960.
We do not accept responsibility if you transfer funds to an incorrect account.