Terms of Site Use

These terms tell you the rules for using our website www.alcura-health.co.uk (our site).

Who we are

www.alcura-health.co.uk is a site operated by Alcura UK Limited (We). We are registered in England and Wales under company number 02945457 and have our registered office at 2 The Heights, Brookland, Weybridge, KT13 0NY. Our main trading address is Alcura House, Brackmills Industrial Estate, Caswell Road, Northampton NN4 7PU. Our VAT number is GB 386334767

By using our site, you accept these terms

By using our site, you accept these terms of use and agree to comply with them. If you do not agree to these terms, you must not use our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are made aware of these terms of use and other applicable terms and conditions, and that they comply with them.

There are other terms that may apply to you

Please take the time to familiarise yourself with our Privacy Notice, our Patient Privacy Notice (if you are a patient) and our Cookies Notice . Any personal data which you submit to us through our web site will be handled in accordance with our Privacy Notice or (if you are a patient, our Patient Privacy Notice).

There may be other terms which apply to your use of restricted access parts of our site. You will be required to acknowledge these when you sign up for use of those parts of our site.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, you should check the terms of use to ensure that you understand the terms which apply at that time. These terms were most recently updated on 25 January 2021

We may make changes to our site

We reserve the right to change, delete or move any of the material on our site and make other changes to our site from time to time without informing you first.

We may suspend or withdraw our site

Our site is made available free of charge.

We cannot guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability for all or any part of our site for business and operational reasons. Where access will be restricted or suspended due to planned maintenance of a feature which requires you to log-in to our website, we will try to give you advance notice of this (which may be in the form of a notice on our site).

If any feature of our site is not working properly, please contact us immediately by emailing: AlcuraServiceIncidents@alcura-health.co.uk

Our site is only for users in the United Kingdom

Our site is intended for use by people residing in the United Kingdom. Unless the relevant page says otherwise, you should not assume that any product referred to in the materials on our site is appropriate for use, or is available, in other locations.

If you choose to access our site from a location outside of the United Kingdom, you are responsible for complying with relevant local laws and for checking that that products referred to in the materials on our site are appropriate for use or are available in your location.

You must keep your account details safe

We may make certain parts of our site available to you with restricted access. You must keep your personal login credentials (e.g. username and password) confidential and not share them with anyone else. If your login credentials are for your business (and not specific to a particular individual), you must only share them with those people who are working for your business and you must ensure that they know that they must keep the login credentials confidential.

We have the right to disable your login credentials (whether chosen by you or allocated by us) if at any time we believe that you have failed to comply with any provision of these terms of use or any other terms which apply to your use of our site.

If you know or suspect that anyone other than you (or an authorised user of the relevant business account) knows the relevant login credentials, you must immediately change your password and promptly notify us at: AlcuraServiceIncidents@alcura-health.co.uk.

How you may use material on our site

Unless we state otherwise, we (or Alliance UniChem IP Limited, an affiliated company) is the owner or controls or has the licence to use the intellectual property rights in our site and all materials on it, including the trade marks, copyright, design, text, graphics, photographs and content featured. Those works are protected by copyright and other intellectual property right laws and treaties around the world. We and Alliance UniChem IP Limited each assert all rights over their respective intellectual property and all our rights are reserved.

You may print off one copy and download extracts of any page(s) from our site for your own use and you may draw the attention of others within your organisation to content posted on our site. If you are using our site in the course of a business, this means that you may not exploit our site or the material on it for commercial purposes without first obtaining a licence to do so from us or our licensors.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not download or copy extracts containing any illustrations, photographs, video or audio sequences or any graphics unless you also download or copy the accompanying text.

You must also ensure that any copies also contain any relevant copyright and ownership notices and disclaimers which we have included on or in relation to those materials, or have set out in these terms.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will end immediately and you must (as we specify) either return or destroy any copies of the materials you have made.

Except as set out in this section, nothing in these terms creates or is intended to create or imply any licence or right under any copyright material.

Do not rely on information on our site

We take reasonable care to ensure that information contained on our site is accurate and up-to-date when first posted but do not guarantee that it is kept up to date. We do not make any promise (whether express or implied) that the information on our site (including information about goods and services) is accurate, complete, or up to date.

We are not responsible for websites which you link through to

Certain hypertext links in our site will lead to other sites which are not under our control. When you click on any of these you will leave our site and land on another organisation’s site. We have no control over other organisations’ sites and therefore:

we do not accept any responsibility or liability in relation to the material on other organisations’ sites which you can link to from our site.
links to other organisations’ sites should not be interpreted as approval by us of those linked sites or information you may obtain from them.

Our responsibility for loss or damage suffered by you

Please read this provision carefully as it limits our liability to you.

These terms apply to all users:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and liability for fraud or fraudulent misrepresentation.

We do not accept liability (other than liability which cannot by lawfully excluded) for any loss arising directly or indirectly from your or anyone else’s use of or reliance on our site or information it contains, or your inability to use our site.

These terms apply to you if you are using our site in the course of a business:

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We do not accept liability (other than liability which cannot by lawfully excluded) for:

loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.

Material you share with us through our site

If you contact us about the content of our site with feedback or questions, comments or suggestions, we will treat the information you share with us as being non-confidential and you agree that we can reproduce, use, disclose and distribute the information you share with us with others without any restriction. (NB. We will always comply with applicable data protection laws). We will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose we feel appropriate including, but not limited to, developing, making and marketing products or services incorporating such information.

You must ensure that all information you submit to us through our site is accurate.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any site that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

Which country’s laws apply to any disputes?

If you are a consumer, these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are using this website in the course of a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Our trademarks and patents are registered.

Nothing contained in these terms is intended to create or imply any licence or right under any patent or trademark of ours or any third party.
All brand names, products and service names and titles used on this web site are trademarks and trade names of their respective owners (which may be us and/or our affiliates). We claims no ownership of, nor any affiliation with, any third-party trademarks appearing in our site. We use third-party trademarks only to identify the products and services of their respective owners, and you should not infer that we sponsor or endorse those products or services.

We do not provide financial advice

The information contained on our site is not an invitation or inducement to engage in investment activity in connection with any security or financial instrument issued by or on our behalf or the group of companies to which we belong. The web site does not purport to contain information that forms the basis of, or should be relied upon in making, any investment decision in connection with that information, us or the group of companies to which we belong. If you require any advice about an investment decision, please consult with a professional financial adviser. Past performance cannot be relied on as a guide for future performance.