patients charter Patient Charter
This patient charter sets out what you can expect from us and likewise what we can ask of you in return to work in partnership to meet your healthcare needs.
Specialised Medicines and Equipment at Home icon Specialised Medicines and Equipment at Home
Alcura’s personalised homecare services are delivered to our patients by trained nurses.
Services Services
By optimising patient care, we help improve patient treatment adherence and outcomes
About Alcura About Alcura
We provide innovative personalised solutions that improve patient care and treatment experience.
Get in touch

Get in touch

8:00am to 6:30pm – Monday to Friday

9:00am to 1:00pm – Saturday
 

Patient Services Team, please call:

0800 980 0686
 

HIV Patient Services Team, please call:

0800 012 1551 

Patient Training Patient Training
As part of Alcura’s complete homecare services, we offer you training and ongoing support if you are taking medications for chronic (long-term) conditions.
Supporting You to Achieve Optimum Health Outcomes Supporting You to Achieve Optimum Health Outcomes
Taking your medicine regularly, known as ‘adherence’, has been shown to improve the benefits you get from the treatments prescribed for you.