We are currently experiencing technical difficulties with our telephone lines, engineers are working to resolve the fault. We apologies for any inconvenience this may cause you.
To speak with patient services please send an email with your name and telephone number to firstname.lastname@example.org one of our advisor's will contact you.
Select one of the links below and complete our online form. We will aim to respond to you within the next working day.
For patients and healthcare professionals
For commissioners, NHS managers, manufacturers and media
Our office hours are between the hours of:
8:00 am and 6:30 pm Monday to Friday, and
9:00 am to 1:00 pm on Saturday.
Please contact us on +44 (0) 1420 543 400 or 0800 980 0686 (freephone)
Outside of office hours a nurse is always available to answer any urgent needs.
At busy times, we may need to ask you to please leave a message and we will call you back as soon as possible. Please be assured that our voicemail messages and emails are regularly monitored and that we will endeavour to reply to your message on the same day.
Direct numbers for specific Alcura support teams:
HIV patients - +44 (0) 1420 540612 (available during office hours) or 0800 9800 686 (freephone)
We will aim to respond to you within 12 hours.
Business enquiries - Healthcare Solutions Team
Please call :+ 44 (0) 1420 540 610
Write to us
Alcura UK Ltd,
Mill Lane, Alton,
Hampshire, GU34 2QJ
If you have an appointment to visit us please click here for a map.
Send us your feedback
We welcome all your suggestions about how we might improve our service to you. Alternatively, you may have ideas for new therapy areas which could be developed at home. Click below to send us your suggestions.